Frequently asked questions
Straight answers to the questions business owners ask us most often.
How long does a business email setup take?
Once the domain is verified and payment is confirmed, mailboxes are live within 2–3 hours. A migration from an existing provider is scheduled at a time that suits you, usually outside office hours so nothing is missed.
Will I lose email during migration?
No. We copy every mailbox first, then switch the MX records, then re-sync anything that arrived in between. Old mail stays accessible and we keep the previous provider active until you confirm everything is there.
Do you build the website yourselves?
We scope, design-brief and supervise; development is delivered by vetted partners we introduce you to directly. You see their proposal and pay them at their own rate — we take no markup on their work.
What does the free DNS check actually test?
It resolves your MX records, validates the SPF record syntax and allowed senders, and reads the DMARC policy. Nothing about your domain is stored after the check.
Can I pay monthly?
Business email is billed yearly in BDT for stability, but you may pay in monthly instalments by bKash, Nagad or bank transfer. Website projects are invoiced in two milestones.
Do you support Bangla?
Yes. Support is available in Bangla and English, and every site we ship can be published in both languages.
What happens if something breaks at night?
Mail and DNS incidents are monitored around the clock. Critical outages are acknowledged automatically and handled first thing; the 24/7 priority line is included with Corporate Pro and Enterprise Elite.
Ready to start?
Tell us what you need and our team responds within 24 hours with a free, no-obligation needs assessment.